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Aged Care & Community Services Courses

A care worker is sitting with an elderly client at their kitchen table sorting puzzle pieces.

Program Details

CHC33021 Certificate III in Individual Support (Ageing)

Australia’s ageing population is driving the need for care and support workers, which is expected to rise continually over the coming decades. This entry-level qualification gives learners the knowledge and practical skills needed to provide individualised support in the home, community or residential settings in the aged care industry.

Our Certificate III in Individual Support (Ageing) gives learners factual, procedural, theoretical, and technical knowledge and skills that are essential in providing person-centred support and working within a multi-disciplinary team.

 

 

A care worker in uniform is assisting an elderly client with a meal.

Role Outcomes

Learners who successfully complete all of the required units of competency (as specified in the Australian Qualifications Framework training package requirements) will receive a nationally-recognised Qualification.

Successfully completing this course will qualify learners to support older people in aged care.

Cert III Individual Support (Ageing) job outcomes include:

Aged Care Worker

Community Care Worker

Direct Care Worker

Home Care Assistant

Nursing Assistance

Personal Care Worker

Residential Support Worker

Respite Care Worker

Support Worker

A care worker is sitting with an elderly client at their kitchen table sorting puzzle pieces.
Packaging Rules
Ageing Specialisation
Unit Details
Other Specialisations

Packaging Rules

Within the Certificate III in Individual Support, learners must complete a total of 15 units consisting of 9 core units and 6 electives.

Total number of units = 15

  • 9 core units
  • 6 elective units, consisting of:
    • at least 3 units from those units listed under Ageing (for Ageing specialisation) or Disability (for Disability specialisation)
    • the remaining units from Ageing, Disability or Other
A care worker in uniform is holding the hand of an elderly client in a park.

Ageing Specialisation

Contal Training Services delivers Cert III in Individual Support with an Ageing specialisation in Brisbane.

Our qualification comprises 9 core units, 3 elective units for an Ageing specialisation and 3 other elective units selected by our aged care partner.

Have a look below to see what you’ll study.

Core Units
  • CHCCOM005 Communicate and work in health or community services
  • CHCDIV001 Work with diverse people
  • CHCLEG001 Work legally and ethically
  • HLTWHS002 Follow safe work practices for direct client care
  • CHCCCS040 Support independence and wellbeing
  • CHCCCS031 Provide individualised support
  • CHCCCS038 Facilitate the empowerment of people receiving support
  • CHCCCS041 Recognise healthy body systems
  • HLTINF006 Apply basic principles and practices of infection prevention and control
Ageing Electives
  • CHCAGE013 Work effectively in aged care
  • CHCAGE011 Provide support to people living with dementia
  • CHCPAL003 Deliver care services using a palliative approach
Other Electives
  • CHCCCS036 Support relationships with carer and family
  • HLTAID011 Provide First Aid
  • CHCCCS033 Identify and report abuse

Take a closer look

Cert III Individual Support Unit Details

CHCCOM005 Communicate and work in health or community services

This unit equips learners with the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers.

This unit applies to a range of health and community service contexts where workers may communicate face-to-face, in writing or using digital media and work with limited responsibility under direct or indirect supervision.

CHCDIV001 Work with diverse people

This unit equips learners with the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

This unit applies to all workers.

CHCLEG001 Work legally and ethically

This unit equips learners with the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role.

This unit applies to community services and health workers who play a proactive role in identifying and meeting their legal and ethical responsibilities.

HLTWHS002 Follow safe work practices for direct client care

This unit equips learners with the skills and knowledge required for a worker to participate in safe work practices to ensure their own health and safety, and that of others in work environments that involve caring directly for clients. It has a focus on maintaining safety of the worker, the people being supported and other community members.

This unit applies to all workers who require knowledge of workplace health and safety (WHS) to carry out their own work, in both centre-based and home-based service provision.

CHCCCS040 Support independence and wellbeing

This unit equips learners with the skills and knowledge required to provide individualised services in ways that support independence, as well as physical and emotional wellbeing.

This unit applies to workers in a range of community services contexts who provide frontline support services within the context of an established individualised plan.

CHCCCS031 Provide individualised support

This unit equips learners with the skills and knowledge required to organise, provide and monitor personal support services for a person within the limits established by an individualised plan. The individualised plan refers to the support or service provision plan developed for the person accessing the service.

This unit applies to workers who provide care or support under direct, indirect or remote supervision. Work is carried out in a manner which supports independence as well as the physical and emotional wellbeing of the person receiving support.

CHCCCS038 Facilitate the empowerment of people receiving support

This unit equips learners with the skills and knowledge required to facilitate the empowerment of people receiving support, and to deliver rights-based services using a person-centred approach. It should be carried out in conjunction with individualised plans.

This unit applies to workers in varied care and support contexts.

CHCCCS041 Recognise healthy body systems

This unit equips learners with the skills and knowledge required to work with basic information about healthy body systems and the impacts of ageing and disability. It includes recognising and reporting any changes in healthy bodies involving people who are ageing or living with disability.

This unit applies to workers across a range of community services contexts.

HLTINF006 Apply basic principles and practices of infection prevention and control

This unit equips learners with the skills and knowledge required to apply basic infection prevention and control principles in work settings including implementing standard and transmission-based precautions and responding to risks.

This unit applies to individuals working in a range of industry and work setting contexts.

CHCAGE011 Provide support to people living with dementia

This unit equips learners with the skills and knowledge required to provide person-centred care and support to people living with dementia. It involves following an established individualised plan. Work performed requires some discretion and judgement and may be carried out under direct, indirect or remote supervision.

This unit applies to workers in a residential or community context, including family homes.

CHCAGE013 Work effectively in aged care

This unit equips learners with the skills and knowledge required to work effectively in an aged care work context. The unit covers meeting job requirements, complying with organisational requirements and working in an aged care sector context. Work performed requires some discretion and judgement and is carried out under regular direct, indirect or remote supervision.

This unit applies to individuals who work with older people in a range of community services and health contexts.

CHCPAL003 Deliver care services using a palliative approach

This unit equips learners with the skills and knowledge required to provide care for people with life-limiting illness and those within the normal ageing process using a palliative approach, as well as end-of-life care. Work performed requires some discretion and judgement and is carried out under regular direct, indirect or remote supervision.

This unit applies to workers in a residential or community context.

CHCCCS036 Support relationships with carer and family

This unit equips learners with the skills and knowledge required to work positively with the carer and family of people using a service based on an understanding of their support needs. Work may be carried out under direct, indirect or remote supervision.

This unit applies to workers across a range of community services contexts.

CHCCCS033 Identify and report abuse

This unit equips learners with the skills and knowledge required to identify signs of abuse, including suspected abuse or allegations of abuse, take appropriate action according to role and responsibilities and minimise the risk of abuse to a person. Work may be carried out under direct, indirect or remote supervision.

This unit applies to workers in a range of community services contexts.

HLTAID011 Provide First Aid

This unit equips learners with the skills and knowledge required to provide a first aid response to a casualty in line with first aid guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peak clinical bodies.

The unit applies to all persons who may be required to provide a first aid response in a range of situations, including community and workplace settings.

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Interested in CHC33021 Cert III (Ageing)?

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Elevate your expertise with our high-quality training and take the first step toward your professional success.

Register your expression of interest now and start your path to success with us.

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Coming soon

CHC33021 Certificate III in Individual Support (Disability)

Our Certificate III in Individual Support (Disability) gives learners factual, procedural, theoretical, and technical knowledge and skills that are essential in providing person-centred support and working within a multi-disciplinary team.

A care worker in uniform is helping an elderly client who is using a cane and has one arm in a sling.

Role Outcomes

Successfully completing this course will qualify learners to support people living with disability.

Cert III Individual Support (Disability) job outcomes include:

Disability Support Worker

Direct Care Worker

Home Help Worker

Personal Carer

Personal Care Worker

Respite Care Worker

Support Worker

A care worker is sitting with an elderly client in a wheelchair. They each hold a cup of tea and are laughing.

Take a closer look

Unit Details

CHC33021 Certificate III in Individual Support (Disability) shares its core units with the Ageing specialisation. Learners can choose to either study the same ‘Other’ electives from the Ageing Certificate III or combine both Disability and Ageing electives for a double specialisation in Ageing & Disability.

Disability Electives

CHCDIS011 Contribute to ongoing skills development using a strengths-based approach

CHCDIS012 Support community participation and social inclusion

CHCDIS020 Work effectively in disability support

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The Aboriginal flag. The top half of the flag is black and the bottom half is red. In the centre is a yellow circle.
The Torres Strait Islander flag. There are green panels at the top and bottom of the flag with black lines separating them from the middle panel, which is blue with the image of a white dancer’s headdress and five-pointed star in the centre.

Acknowledgement of Country

We acknowledge the Aboriginal and Torres Strait Island peoples as the Traditional Custodians of Country throughout Australia. We recognise their strengths and enduring connection to lands, waters and communities as the Custodians of the oldest continuing cultures on the planet.

We acknowledge the Jagera People and the Turrbal People as the Traditional Custodians of Meanjin (Brisbane), the lands on which we are based. We pay our respect to Jagera and Turrbal cultures, and to their Elders past, present and emerging.